We send a digital proof for your review before production is officially scheduled.  If approved, we are rolling, but if you need adjustments, we will get new proofs until you approve. 

Most take about a month from proof approval to shipment. The complexity of your design factors into it's turn around time, so an easier pin will be done quicker than something very complex.

If you have a rush order, please email us and we will find out if it is doable for you.

The price is the same, but on 2D, all sections are flat and on 3D PVC, the 2nd level colors have curvature.

Our enamel pins are made in China, as almost all enamel pins are (there are some factories who claim to produce them in the US, but it’s false advertising- they have a US based team just like us, but hide the fact that they make the actual products in China.) Many people think that Chinese factories are “sweatshops” or that they employ child labor or other unethical practices, but that couldn’t be further from the truth- Chinese manufacturing is a sophisticated, high tech industry that involves competitive local wages and teams of skilled engineers and artisans. It is akin to - or in many cases more advanced than - manufacturing processes and facilities in the US. Our owner has personally visited our pin factory, met the owner and even tried his hand at fabrication! Most of our other products also come from Chinese partners, except for stickers and wooden products which are made in the USA.

We are making hand made products and things can go wrong.  A color mixed up, the plating having small issues, etc.  Any order made wrong or with issues can be either re-made or refunded with the bad product returned.  We never want this to happen, but when it does, we have your back and it won't cost you anything.

PVC Keychains and Shoe Charms require a custom mold made, so those do have a discount on a reprint order.

We can always get an exact quote for you and when you have a lot of designs being made at the same time, they will benefit from shared shipping that will bring down your total cost.

We are happy to get quotes for any order directly from the factory. The pricing on this site has to assume it ships on it's own, but like any shipping, when you have more shipped together, it averages down per piece.

Short Answer: Yes, if it it only a change of a color section, but it will add cost. Please email us for pricing.

Yes! We can make any size or quantity.

PVC keychains and shoe charms are individually packaged and put into larger group bags.

We have a close relationship with our factories and they have a lot more to lose than gain by using anybody’s designs for their own purposes- at our request they don’t even show our designs in their portfolio. Sadly, most times when a design is stolen, it’s actually done by stealing an image online and tracing it, so we can’t promise your design will never get copied, but we can promise our factory won’t be the ones doing it.

PVC works best with bold designs. If your art is very detailed or has a lot of colors, we'd need to reduce it down to work and simplify it.

All PVC is fully custom, so we do not have a set template.

• Colors must be chosen from Pantone Solid Coated.  If you want to provide them, please send the list.  If you aren't familiar, it's no problem.  We'd choose closest match.

• All colors but be 100% solid tones.  No gradients and each color must have a line between them, much like a pin.

If designing at scale and vector - areas of color need a min of 0.3mm.
• The space between colors (gaps) needs 0.25mm - think of it like a metal outline on a pin but as recessed areas